Renters book online with the hitch checked, sign the agreement and leave a deposit hold. At the yard they check in on their phone and the lockbox code arrives by email, only then. “I’m back” ends the rental, and the deposit is captured only by a person. Your website is included.
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Riverbend Trailer Rentals is our test company in Dayton, Ohio: two utility trailers, two enclosed cargo trailers, a car hauler and a dump trailer, each with a lockbox on the tongue. Every screen below comes from it, on one Saturday rental.
01
A renter shows up with a 2-inch ball for the car hauler, or no plug at all, and goes home with nothing.
Every trailer asks about the hitch on its booking page: the ball on the vehicle, the trailer plug, the tow vehicle, and a box that says it’s rated to tow the trailer loaded. A 7-to-4 pin adapter is $5 on the same page. Jason’s Tacoma has a 2-inch ball and a 4-pin plug: the 6 x 12 cargo trailer is $85 for the day.
The hitch questions on the cargo trailer. Click the image to enlarge.
02
Weekend renters want the trailer at 6 am, and someone has to drive in to hand over a key.
A sign at the gate points to the yard check-in page. Jason enters the booking number and the email, and the page finds the trailer.
The yard page, before anything opens. Click the image to enlarge.
03
The trailer leaves with an unsigned agreement and no deposit, because nobody was there to check.
Before the button works, the page checks what a counter would: the rental agreement is signed, the rental is paid, and a $250 deposit is held on the card. Jason did all three from home. Then the page says “I’m ready”.
Everything checked, the button ready. Click the image to enlarge.
04
The lockbox code goes out in the booking confirmation, and three people know it by Saturday.
Pressing “I’m ready” marks the trailer as out, and that is the only moment the code is sent: the email carries the code of the trailer on that booking and nothing else. It never appears in the confirmation, before the checks are done.
The code, in the email that sends the trailer out. Click the image to enlarge.
05
Trailers come back on Sunday night, and Monday starts with guessing which ones are in.
When Jason brings it back, the same page knows the trailer is out and asks “I’m back”. Pressing it marks the trailer returned, so the calendar has it again, and the office sees it on Monday.
The same page, the next day. Click the image to enlarge.
06
A trailer comes back with a flat, and the deposit was refunded automatically at midnight.
The rental is returned, but the $250 is still only held on the card. Someone looks at the trailer and captures what’s owed, a missing hitch pin or a broken light, from the order. If nothing is wrong, nothing is captured and the hold lapses on its own.
Returned, the hold still on, the story in the notes. Click the image to enlarge.
07
Saturday at 6 the yard has three renters for two cargo trailers, and the owner finds out from the third one’s phone call.
The Booking Schedule’s timeline, October 9 to 18, every trailer on its own row: the enclosed cargo trailer and a utility trailer out on Saturday the 10th, the car hauler from Friday the 16th, the dump trailer on Saturday the 17th. The second cargo and utility trailers stay free all week: the answer to “do you have one tomorrow?” is on one screen.
The yard’s ten days, trailer by trailer. Click the image to enlarge.
08
The business has a sign on the fence and a phone number.
We build it in your name: every trailer with its rates and its hitch, how self-serve pickup works, the deposit and the return rules. Hosting is included.
Riverbend, the test company. Yours looks like yours.
Riverbend Trailer Rentals is a test company we built for this page; the customers’ names are made up, the phone numbers don’t exist and the photos are generated. The deposit hold is shown in Stripe’s test mode, and the code email was captured on the test system instead of being sent. Every screen is the system, with the test company’s weekend run through it.
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From 36 reviews by rental businesses that run on Reservety, as published on Capterra (September 2026).
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