Guests choose their nights, see which site types are open, and pick the exact site on your map. Hipcamp’s calendar stays in step, a family can move sites without moving dates, the gate code goes out when a paid guest taps “I’m here”, and seasonal sites bill every month on their own. Your website is included.
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Sandhill Lake RV Park & Campground is our test park on a lake in Lake Wales, Florida: six lakefront pull-throughs, eight back-ins, six walk-in tent sites and eight seasonal sites, two of them also on Hipcamp. Every screen below comes from it, in October.
01
Every caller asks the same thing: “Do you have anything the weekend of the 23rd?” Somebody checks the book.
Your campsites page starts with the dates. The bass club has five lakefront sites the weekend of October 23 and Hipcamp sold the sixth: pick those nights and the lakefront is marked full, with the back-ins and the tent sites open. The answer is on the page, not on your phone.
October 23–25: no lakefront left. Click the image to enlarge.
02
Regulars want “the one by the dock”, and a 42-ft fifth wheel can’t back into a 35-ft site.
Each site type is sold by what it fits: lakefront pull-throughs up to 45 ft with 50 A, back-ins up to 38 ft, walk-in tent sites. Its page is your park map. For October 16–18, site 2 is booked here and site 6 on Hipcamp, so both are grey; the open sites are outlined. A guest taps site 4, it turns green, and two nights are $144.
Site 4, picked on the map. Click the image to enlarge.
03
Holiday weekends fill with one-night stays, and the Friday and the Sunday sit empty.
One rule on a date range: any stay that starts November 25 to 28 is three nights at least, at the holiday rate. Pick Thursday the 26th and the 27th and 28th stay closed: the first morning out is Sunday the 29th, $259.20 for three lakefront nights.
Start the 26th: the earliest end is the 29th. Click the image to enlarge.
04
Site 6 is listed on Hipcamp too, and twice a season it gets sold twice.
Every site has its own calendar fields. Hipcamp’s calendar link goes in, and site 6 closes here on the nights Hipcamp sells: it is the grey site on the map in row 02. The site’s own calendar is published for Hipcamp to read, so a booking here closes it there.
Site 6: Hipcamp’s calendar in, ours out. Click the image to enlarge.
05
“Which site are we on?” at 10 pm, from the highway, on the owner’s cell.
Every guest has a page for the stay in their account: the nights, the site type, the site number, check-in from 2 pm and check-out by 11 am, what’s paid. Rachel opens it on the phone any time, and the office is one message away on the same page.
Rachel’s stay, on a phone. Click the image to enlarge.
06
A sewer line breaks on site 11 the morning a family arrives, and moving them means cancelling and re-booking.
On the booking timeline, the office opens the Garcias’ stay and swaps the site. The other back-ins are listed, site 12 marked as held by another family (picking it swaps the two), site 13 free. Same nights, same price; the booking now says site 13.
Site 11 to site 13, same nights. Click the image to enlarge.
07
Late arrivals call the owner’s cell for the gate code, or wait at the gate until morning.
Tom is driving down from Atlanta. At the gate Tom opens the arrival page and enters the booking number and email: paid, and an “I’m here” button. One tap and the gate code arrives by email, with the site, number 9, under it. The code only goes to a paid booking, around its arrival day.
The arrival page, then the gate code. Click the image to enlarge.
08
Seasonal campers pay by check on the first of the month, when they remember.
A seasonal site is booked a month at a time. The Petersons take site S3 from November 1, $650 for the first month, paid online. From then on it is a monthly subscription on their card: the next invoice on December 1, no end date until they leave in April.
November 1, then every month. Click the image to enlarge.
09
The office keeps a paper tape chart next to the screen, because the screen shows bookings by guest and the desk thinks in sites.
The Booking Schedule’s timeline, October 14 to 27, every site on its own row by the night: Rachel’s weekend on site 2, the bass club’s five lakefront sites on the 23rd, the Garcias and the Walshes on the back-ins, and site 6’s Hipcamp weekends as hatched bars of their own, named for the calendar feed they came from. Since this pass a night that comes in from a feed draws on its site and counts once (it was counted twice on this screen, once from the site and once from the park’s gathered feed).
Two weeks of the park, site by site. Click the image to enlarge.
10
Most parks have a PDF rate sheet and a phone number that rings at dinner.
We build it in your name: every site type with what it fits and its rate, the park map, how late arrivals get in, the seasonal sites, your rules. Every Book button opens the real booking page. Hosting is included.
Sandhill Lake, the test park. Yours looks like yours.
Sandhill Lake RV Park & Campground is a test park we built for this page; the guests’ names are made up, the phone numbers don’t exist and the photos are generated. The park map is a drawing we made for the test park; yours is your own map or site plan. The gate-code email was captured on the test system instead of being sent, and the seasonal subscription’s card is Stripe’s test card. Every screen is the system, with the test park’s October run through it.
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