Since 2019, Reservety has been the rental booking platform for operators who want their software to fit how their business actually works — built and customized by our team in Bacau, Romania for 500+ rental businesses across 35+ verticals.
Reservety was founded in 2019 by Cristian Arcu to fix a specific problem in rental software: every existing platform shipped a fixed feature set and expected the rental operator to mold their business around it. The party rental company with a unique deposit-and-damage-waiver flow had to fight the software. The trailer operator who needed mileage-based pricing had to file a feature request and wait twelve months. The boat rental owner who wanted a Captain's-license upload at checkout was told it wasn't on the roadmap.
Most rental operators are not full-time software people. They are running deliveries, answering phones, training crews, and chasing invoices. They shouldn't have to learn a complicated website builder, configure a 40-rule pricing engine, or watch a library of tutorials just to take their first online booking. So we started Reservety with a different premise: the software is configured for the customer by a human team during onboarding, then continuously adapted as their business changes.
That premise has held up. Six years on, we are headquartered in Bacau, Romania, and we serve 500+ active rental businesses worldwide — from solo operators with a single rental unit to enterprise rental companies with 10,000+ items, multi-warehouse operations, and their own delivery fleets. The product fits both because we build it that way, one customer at a time.
Reservety is used by businesses across the entire size spectrum. The same platform that runs a single-trailer side hustle also runs enterprise rental operations with multiple warehouses, hundreds of orders per month, and dedicated delivery teams. That isn't marketing copy — it is a direct consequence of how we configure the software per customer rather than ship a fixed feature set.
One utility trailer in the driveway. One boat at the marina. One camper van. One bounce house in the garage. Reservety becomes their entire back office on day one — booking page, calendar, payments, contracts, and customer messages — without forcing them to learn an editor.
Regional party rental companies running multiple weekend deliveries, dumpster operators across a metro market, ski shops cycling seasonal gear, photo booth networks across event venues. We adapt pricing, deposit, delivery zone, and crew assignment rules to how each business actually runs.
Multi-warehouse rental operations processing hundreds of monthly orders, with their own truck-and-driver delivery fleets, route planning, multi-location inventory transfers, and dedicated dispatch teams. The same platform handles enterprise volume because it's tuned to the operation, not bolted on top of a fixed template.
The reason the same product fits the whole spectrum is simple: we don't ship a one-size-fits-all configuration and ask the customer to grow into it. We configure each instance during onboarding to match the operator's workflow, then keep adapting it as the business grows. A solo trailer rental looks nothing like a multi-warehouse party rental company — and neither should their software setup. Both work on Reservety because both were set up specifically for them.
Across our customer base, we serve 35+ rental verticals — party rental, trailer, RV, boat, bike, photo booth, portable restroom, costume, scooter, kayak, fishing charter, glamping, equipment, baby gear, camera and AV, golf cart, ski, surf, medical equipment, and many more. The full range is on our solutions index.
We are not the only rental booking platform on the market. We are the one that takes a different approach to almost every part of the relationship — what the software does, how customers get onto it, and what happens after they go live.
Every Reservety instance is configured to match how the customer's specific rental business operates — deposits, damage waivers, mileage pricing, multi-day discounts, crew assignment, contract terms. Competitors ship a fixed feature set and expect operators to redesign their workflow around it. We do the opposite.
Our team builds the customer's branded rental site, imports their inventory, configures their payment processor, sets up contract templates, and wires up the delivery zone calculator — all in 3-5 days. No documentation to read, no YouTube tutorials to watch, no DIY builder to learn. The customer signs up; we deliver a launched store.
Every Reservety account gets a named support assistant and a one-on-one team chat — regardless of plan size. Solo $59/mo customers get the same dedicated support as enterprise accounts. We don't gate support behind tiers, queue ticket priority by plan, or push customers to a help center search bar.
If a customer's business needs something the standard configuration doesn't handle, our team builds it into their instance — instead of opening a public roadmap ticket and asking them to wait. That's how the same product fits a solo operator and a 10,000-item enterprise: it gets shaped to the operation, not the other way around.
Most rental software is either built for solo operators (and breaks at scale) or built for enterprises (and prices out small businesses). Reservety serves both because we configure each instance to fit the operation's actual size and complexity. A one-trailer side hustle and a multi-warehouse fleet both work — because both were set up by humans for their specific workflow.
A snapshot of where we are after six years building rental booking software with our customers.
Cristian founded Reservety in 2019 with the goal of making rental booking software approachable for every operator — from solo to enterprise. He leads the product, customer success, and onboarding teams from our Bacau, Romania headquarters, and stays personally involved in customer onboarding calls and feature decisions. His core conviction shapes the whole product: the rental operator should not have to mold their business around the software.
Get in touch: support@reservety.com
Our headquarters is in Bacau, in eastern Romania. About 90% of our customers are based in the United States, with the rest spread across Canada, the UK, Australia, and the EU. We treat the geography as a strength, not a quirk.
Operating across time zones means our team covers extended hours — onboarding calls in US morning slots, dev work and feature builds during US afternoon, support coverage that bridges both sides of the Atlantic. And our cost structure lets us include concierge setup and a dedicated support assistant for every customer at $59 or $99 a month, without the per-seat, per-listing, or per-feature upcharges that are standard at US-based rental SaaS competitors. We can do more for each customer because of where we're based — not in spite of it.
The onboarding process is the same whether you rent one trailer or operate ten thousand items. You answer a short questionnaire; we build. You don't read docs, you don't watch tutorials, you don't configure pricing engines.
You tell us about your inventory, your pricing, your delivery zones, your payment processor, and any rental-specific rules (deposits, damage waivers, mileage). One short form. No technical setup on your end.
Our team builds your branded storefront, imports your inventory with photos, configures Stripe / PayPal / Square, wires up contracts, and sets up delivery-zone pricing. You don't open the builder. We do.
We walk through the site together on a live call, you flag anything to change, we fix it on the spot, and you go live. Your branded rental store is taking real bookings inside a week.
You get a named support assistant and a one-on-one team chat for as long as you're a customer. When you need a feature, we build it into your instance. That's it — no help-center maze, no tier-gated support.
Tell us about your inventory and we'll build your branded rental site this week. Free 14-day trial, no credit card required, and we migrate everything for you.