Customers book the frame tents online with their sidewalls, lights and heaters, and ask for a quote on the big ones with the site questions and photos. Every tent keeps its install day and removal day, each with a crew. The permit and the 811 ticket stay on the job, and a torn top stays off the calendar until it’s fixed. Your website is included.
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Laurel Hollow Tent Co. is our test company in Asheville, North Carolina: three 20 x 20 and two 20 x 40 frame tents, two 30 x 45s, a 40 x 60 pole tent, 40 sidewalls, 24 strings of café lights, ten patio heaters, three dance floors and a crew of four. Every screen below comes from it, in the middle of the fall wedding season.
01
A bride calls about a tent for 160 guests, and the first ten minutes go on “how big is the yard, is it flat, is there power?”
The big tents are quote-only. Their page asks how many guests, what the ground is, whether it’s level, whether there’s power within 100 ft and how much room there is, and lets the customer count the sidewalls and lights they want. They tap Request Quote, and nothing is charged.
A quote request for November 7. Click the image to enlarge.
02
The site photos come by text to your own phone, and the answers sit in an email thread nobody can find in March.
The request arrives as an order waiting for its price: the tent with the customer’s answers, the extras they counted, an install line and a removal line with their days. Rachel sends two photos of the meadow from the order page, and they land in the same order’s messages, where you answer.
Rachel’s request; the photos in the order’s messages. Click the image to enlarge.
03
Quotes go out as PDFs on Sunday night, and the deposit arrives by check two weeks later.
You price the order, add the permit and send Rachel the order details: every line with its dates, the install on Friday the 30th at 8, the removal on Sunday, $2,480 due, and a link to pay online.
The quote in Rachel’s inbox, with the link to pay. Click the image to enlarge.
04
Every party wants heaters on the same cold Saturday in October, and the count lives on a whiteboard in the warehouse.
The frame tents book online. Sidewalls, lights, heaters and dance floors are items with their own stock, and the customer sets how many of each. A 20 x 20 for Halloween weekend with four sidewalls, two strings of lights and two heaters comes to $805, and the extras come off the shelf for those days.
A 20 x 20 with its extras, booked online. Click the image to enlarge.
05
A family in Hendersonville asks what the trip costs, and the answer depends on who does the math.
Checkout prices the delivery, install and removal trip from the road miles between the warehouse and the party: free up to 20 miles, Asheville and around it, then $3 a mile, $30 at least, up to 60 miles. The same 20 x 20 with its extras to a backyard in Hendersonville, 25 miles out: $805 and a $75 trip.
A backyard in Hendersonville, 25 road miles. Click the image to enlarge.
06
The wedding books the tent for Saturday, and someone else books it for Friday: the day it has to go up.
Every tent carries an install day before the event and a removal day after it. Priya’s wedding is Friday and Saturday, so the 40 x 60 is out from Thursday to Sunday, with its sidewalls, lights and heaters. The install and the removal are lines on Priya’s order with their own times, and each one has its crew: Luis, Jake and Sam on Thursday at 8, Luis and Dre on Sunday.
The week the Patel tent goes up; the crews on each day. Click the image to enlarge.
07
The crew finds out about Thursday’s job from a group text on Wednesday night.
Luis opens the staff app and sees the week: Luis’s installs and removals, with the time and the customer. On Thursday it’s Priya Patel’s install, 8 to 3. Nobody prints a schedule.
Luis’s Thursday. Click the image to enlarge.
08
The permit number is on a sticky note, and the 811 ticket is in somebody’s email.
Megan writes a staff note on the Patel order: the permit number, the 811 ticket, where the gas line runs, the site checklist and the crew’s photo of the locate flags. Notes stay with the order and never reach the customer.
A staff note with the checklist and the flags (a sample PDF and a generated photo). Click the image to enlarge.
09
The tent comes back with a rip, goes in the corner, and gets booked for Saturday anyway.
On the return screen the crew reports it on FT40-02: an 18-inch rip by the peak, repairable, back in service by the 14th, about $180. That opens a repair job with the photo, takes FT40-02 off the calendar until the 14th, and keeps the brewery’s order on it in case you bill them.
The report at the return; the repair job (the photo is generated). Click the image to enlarge.
10
Which 20 x 40 is free on the 24th? Someone walks the yard, and the one with the rip gets loaded anyway.
The Booking Schedule’s timeline shows every tent by its number, from the 10th to the 31st: each booking as a bar on the tent it holds, and FT40-02 out of service from today to the 14th as a hatched bar of its own, named after the repair job. The other 20 x 40 is booked for Saturday the 24th; the pole tent holds Priya Patel’s wedding week. A hold with no order used to lower the numbers without showing on the row; since this pass it draws as what it is.
The tents, unit by unit, with the torn top’s hold. Click the image to enlarge.
11
The business has a gallery on Instagram and a price list somebody emails as a PDF.
We build it in your name: the tents with what they seat and what they cost, the extras, how install and removal work, wind and permits, a Book button on the frame tents and a quote button on the big ones. Hosting is included.
Laurel Hollow, the test company. Yours looks like yours.
Laurel Hollow Tent Co. is a test company we built for this page; the customers’ names are made up, the phone numbers don’t exist and the photos are generated (the website’s photos, the customer’s site photos, the locate flags and the torn top). The site checklist is a sample PDF we made, and the permit and ticket numbers are invented. The quote e-mail was captured on the test system instead of being sent. Every other screen is the system, with the test company’s season run through it. The road miles on the Hendersonville checkout are a stand-in: the test box has no Google Maps key, so the distance for that address is set by hand; the rate by the mile, the rounding and the price are the system’s own.
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From 36 reviews by rental businesses that run on Reservety, as published on Capterra (September 2026).
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