Free emails have limited space that at some point will be used up, and there is no way to increase that storage space. Popular email provider GMail provides 10Gb of data storage.

– Free emails generally have a lot of advertising in place, which is confusing and at the same time annoying when your inbox is bombarded with a lot of emails from the customers and the website notifications.

– Free emails tend to land in spam frequently because many people abuse free emails. Another reason is your store, for example, has an address domain.com, and you have an email setup help@gmail.com which is a complete mismatch from your store’s online domain name; it causes certain email spam filters to trigger into action. It is why you should employ an email such as example@domain.com, which matches your store’s online address domain.com. Thus, making your emails more credible and genuine to the mail servers and reaching your customers with excellent deliverability.

– Professional emails are swift, secure, and safe, unlike gmails and other free emails where widespread data breaches are common. I bet you don’t want your important data and customer card details to end up on the dark web.

– With professional emails, you get additional features like task scheduling, email scheduling, calendar, task creators, and several other features not available with free emails.

With all of the critical reasons stated above, setting up a professional email is highly recommended.