How to Add Specific Emails on Completed Status
You can add specific emails asking for feedback/reviews/or experience on order completion. The email notifications are sent as soon as you mark the order complete.
1. Go to Order Status Emails
Go to settings > store > order status emails
2. Add Email Type
Click the ‘Add Order Status Email’ to add a custom email type.
3. Add Triggers for Sending Email
Add name for custom email.
Select type: Admin or customer
Add condition for dispatch: choose status ‘Any’ to ‘completed’
4. Save Email Type
Click ‘Save email’ to save the custom email type
5. Enable Email Notification
Check the enable this notification checkbox
6. Add Details of Email
Add the details like subject, email heading, and email body. You can customize email for this notification in email customizer.
7. Add Email Template
Go to website designer > email templates. Duplicate default email.
From email type – choose Review/feedback
8. Customize Email
Customize the email template by changing subject and body text.
9. Publish Email
Finally click the ‘Publish’ button